Orange Book has made every reasonable effort to assure the accuracy of information contained on this website. However, information is only as accurate as the source of the supplied information. Further, the information on this website is updated only periodically and therefore may not reflect the most current information.
Orange Book MAKES NO WARRANTY, REPRESENTATION, OR GUARANTEE OF ANY KIND REGARDING EITHER ANY MAPS OR OTHER INFORMATION PROVIDED HEREIN OR THE SOURCES OF SUCH MAPS OR OTHER INFORMATION. Orange Book SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Orange Bookassumes no liability either for any errors, omissions, or inaccuracies in the information provided regardless of the cause of such or for any decision made, action taken, or action not taken by the user in reliance upon any maps or information provided herein.
1. Publishing of Reviews: Orange Book moderates the reviews that are posted on its website and as such may re-send for correction, censor or not allow reviews to be posted on its website at its sole and absolute discretion.
2. Reviews can be published:
3) Business Owners may not do any of the following which could damage their online reputation or be interpreted as misleading consumers:
Review or pay or otherwise offer any form of compensation, whether monetary or otherwise, for reviews of their own business or that of their competitors.
Try to have negative reviews removed leaving only positive reviews.
Violate any laws that may be applicable from time to time, including but not limited to libel, harassment, discrimination, vilification, sedition, blasphemy, bullying or contempt or data protection.
Compromise the privacy or data protection of any data subject.
Orange Book makes no warranty, representation or guarantee of any kind regarding the content of any review including but not limited to its veracity, accuracy or authenticity and assumes no liability whatsoever for any errors, omissions, misrepresentations and/or inaccuracies contained in any review published on the website. The Business Owners hereby exonerate and hold Orange Book harmless for any liability arising from any and all third-party claims regarding any actual or potential damage suffered or incurred as a result of the information and/or content contained in any review published on the website.
Orange Book believes in accountability and responsibility and endeavours to provide a trustworthy and honest service in seeking to connect consumers with businesses. One of the core elements upon which this trust is built is honest reviews and we must ensure that consumers can trust the reviews that are posted on our website. This is attained through tried and tested processes and streamlined policies as outlined on this website. We trust consumers and business owners will share our values and follow our principles.
In order to post a review, you must be registered with our website. Registration requires that you are sixteen (16) years or older. You must answer the ratings question about the business you intend to review and also write a review about your own personal experience.
Reviews should be no less than fifty (50) characters long and will be limited to one thousand five hundred (1,500) characters. They should be about your direct experience with the business; so, for example, if you made an enquiry with a business but did not subsequently carry out any transactions, then your review should be limited to that enquiry. Likewise, if you have decided to write about a bad experience try to explain it in your review. All businesses will accept negative feedback as long as it is constructive criticism because this is useful to them to improve their offering. Any review you write must relate to recent experiences that would have taken place in the previous twelve (12) months.
Business owners will be informed of your review and if they wish, they will be able to respond to it.
All reviews will be moderated; therefore, they will be submitted to our content moderating team prior to being published. We will make every endeavour to do this as speedily as possible but this may take up to seventy-two (72) hours. In order to speed up this process, it would be advisable to stick to the facts of the case, refrain from quoting hearsay and ensure that the review is in line with our Review Policy.
Moderation means that the review may be accepted as is, modified to correct syntax or typing mistakes without affecting the intended opinion of the reviewer or not accepted, all this at the sole discretion of the moderation team. The moderation team may also, at their own discretion, contact you to confirm the veracity or otherwise of your review. Therefore, it is important to remember that you should be able to provide proof of purchase of the product or service, for example.
Always remember that as the reviewer you retain responsibility for what you write. The review will be available for the general public to read so before submitting we suggest that you check what you have written to ensure that it is comprehensible, that it reflects the truth and that it is in line with our Review Policy.